QuickShot Support

Download QuickShot Capture Software

Internet Browser: We recommend using either Chrome or Firefox for this download. 

Click here to download for QS Models 120,130, 300 thru 330: v3.25 (8-29-2021)

You may either Save the installer .MSI file, then Run it. Or Run it directly.

Windows may display various warning screens if it doesn’t recognize our software. Our software is of course safe! Please follow the instructions below:

If you use MS Edge, you might see this warning:

After you download the ‘.msi’ file, click on the three dots circled in red, then select ‘Keep’.

When you run the ‘.msi’ installer, you might see this Windows warning:

Click ‘More info’, then click, ‘Run anyway’.

If you need help, call (509) 279-2061 Monday thru Thursday, 7 am to 3 pm PST.

Older Model QuickShot software:

Click Here to download for OLDER Models QS-100, 200, and 210:  v2.4 (3-18-2019)

To install the above older QuickShot Capture software:

  1. Download and save the “.ZIP” file.
  2. Navigate to the folder where the “.ZIP” file was saved to.
  3. Right-click on the “.ZIP” file, then select, “Extract All…” (the folder should open automatically. If not, open it)
  4. Double-click on the file, QuickShotCaptureInstaller.exe.
  5. Follow the QuickShot Capture installer directions.

Tech Support Tips

‘S’ Mode: If you’re buying a new computer, it may be running a version of Windows 10 called ‘S Mode’.  You can check to see if your computer is running ‘S Mode’ by going to Settings > System > About. On the About page, scroll down to the “Windows Specifications” section. If you see the words ‘in S mode’ to the right of the ‘Edition’ entry, you’re using an ‘S Mode’ PC. If you don’t see it, you’re not using ‘S Mode’.  This new ‘S Mode’ forces you to use the Microsoft App Store for any new program that you want to install onto your computer.  Many software programs are not on the Microsoft App Store, including QuickShot Capture. So to access QuickShot Capture, you’ll need to turn ‘S Mode’ off.  Click here for instructions on how to turn “S” mode off.  NOTE: Turning off ‘S Mode’ won’t affect how your computer works other than to make it more flexible and able to load programs such as QuickShot Capture. 

E-MAIL: QuickShot Capture cannot directly interface with email that you access through a web browser like Microsoft Edge,  Chrome, or Safari. QuickShot can only start an email when the email client or application (program) is installed onto your computer.  There are several options, but we recommend using a FREE email program called Thunderbird.  Click HERE for their download page.

At the beginning of the Thunderbird installer, be sure to check mark the option to make Thunderbird your default mail application. You can later verify that Thunderbird has been set as the default by clicking the Windows Start button, then Settings, then Apps, then Default Apps. Look for ‘Mail’. If it’s not set to Thunderbird, set it to Thunderbird.

If QuickShot Capture is still not starting Thunderbird when you click Email, go back into the windows Default Apps settings. Scroll down and click ‘Choose default apps by protocol’. Then, on the left, scroll down until you see ‘MAILTO’. Make sure it’s set to Thunderbird as well.


What makes QuickShot QS-330 superior to a standard scanner?

  1. Speed: The QS-330 is instantaneous! It uses a HD camera to provide a live high-resolution camera feed. A standard high-resolution backlit scanner can take several minutes to scan an image.
  2. Image: Because the QS-330 uses a camera, you make image exposure and contrast adjustments BEFORE the image is captured. Standard scanners capture an image then you have to manipulate the image after it’s captured.
  3. Software: Unlike scanner software, QuickShot Capture software is extremely easy to use! 3 Steps; Crop, Adjust, then either Preview, Print, or Save.
  4. 3 Year Warranty: NO MOVING PARTS!

What film does the QS-330 digitize?

All dental film! Pan, Ceph, TMJ, mounted intra-orals, and individual intra-orals (sizes 0-4).

What image types?

Standard image formats. JPG (JPEG), TIFF, PNG. All formats provide excellent image detail. JPEG’s are slightly smaller and best suited for being sent via email to insurance or for referral. TIFF and PNG’s are slightly larger and can provide slightly more detail. You can also save multi-page documents, PDF.

Can the QS-330 interface with my current practice management software?

Yes, if your software supports import of standard image JPG, TIFF, and PNG formats. Contact your software provider if you have questions. Here’s how QuickShot works with your software. First, create a folder on your desktop called QuickShot Images. From QuickShot Capture, save your QuickShot images to that folder. Then from your practice management software import from that same folder.

Can QuickShot be used as a stand-alone system?

Yes. Create a file folder on your desktop called QuickShot Images (or whatever folder name you like). When you save an image from QuickShot, you have the option to add the patient name, date of birth, exposure date, and image sequence number. It is then easy and fast to search the folder to find patient images.

Why are the digitized x-rays monochrome?

Standard X-Ray film is black and white. Color is not necessary so QuickShot is designed with a high-resolution monochrome camera. RGB (Red-Green-Blue) image data adds no value to a monochrome image. In fact, the extra data actually reduces the image detail and produces a larger file size.

Software updates?

Software updates to QuickShot Capture are available on our website at no charge.

How does the QS-330 connect to my computer?

Via a standard USB 3.0 connection. A 6′ cable is included.

What computer operating systems do I need to run QuickShot?

Microsoft Windows 10.

Questions about QuickShot? 

Call our tech support staff at (509) 279-2061  Keep in mind, we are not Windows I.T. experts. For questions about Windows related questions, you may need to consult online or seek out local computer help.