Terms and Conditions

Free Shipping: Free shipping on orders $95 or more. Orders less than $95 charged a $12 flat fee. Continental USA only, however we do have special free shipping offers to Hawaii and Alaska too. Please call for details. Orders typically shipped UPS ground. Other restrictions may apply.

Same Day Shipping: Orders usually ship the same day if received before 3 pm PST.  If we are unable to ship we will notify you no later than the following business day.

Return Policy: Equipment and accessories have a 14 day return policy. The time period starts the day that the product is received. Film, chemistry, and other supplies also have a 14 day return policy, but only if XRS shipped an incorrect product or the product is defective. To qualify for a full refund, a product must be in new, resalable condition. Exception for a first time purchase of any product: if a product does not perform according to expectations, it may be returned for a full refund. Before sending any product back, please call to get a return authorization. Shipping expense may not be refundable. Other restrictions may apply.

Credit: New customers up to $200 with signed “pre-ship” invoice.  Established customers up to $600.

Account Balances: Any account with an unpaid balance past 30 days are subject to a 2% late fee per month (minimum $10).

Collection Fees: If collection services are necessary, customer pays ALL collection fees.

Prices:  Prices on this website and in our XRS catalog may change without notice.

Sales Tax: XRS will add sales tax to all orders shipped to a Washington state address.  Customers are responsible for paying sales tax, if any, for shipments to any other state.